Ergonomics for the Mind — Jennifer Young

When do people
do their best work?

Ergonomics for the Mind identifies how people function best and shows organisations how to create the conditions that make full use of their capability.

People do their best work under different conditions. We give organisations a structured way to understand what affects how people function, whether the conditions that support good functioning are present at work, and what may need to change.

People shown at the centre of interacting elements of work, environment, technology, organisation and time.

Understand. Assess. Improve. Measure.

A structured way to understand what affects functioning and performance, whether the right conditions are present at work, and what may need to change.

  1. Understand

    Understand the factors affecting how the person functions and the conditions in which they are most likely to perform well.

  2. Assess

    Assess whether those conditions are present at work and where changes may be needed.

  3. Improve

    Agree practical and proportionate changes with the people involved.

  4. Measure

    Measure the effect on functioning and performance.

63%

of employers identify skills gaps as a major barrier to business transformation.

Having capability and being able to use it are not the same thing.

Source: World Economic Forum, Future of Jobs Report 2025.

Improve performance. Build lasting capability.

You keep the tools, knowledge and skills to use them. This helps your organisation make better-informed changes, respond more consistently when people need different conditions to perform well, and recognise recurring patterns across the organisation.

  • Improve performance
  • Reduce avoidable cost and risk
  • Make better-informed changes
  • Create a better experience of work

Build capability at the right level

Organisations can start by giving employees private insight into what affects how they function and the conditions most likely to support their best work.

They can then build the skills to support practical workplace changes, identify recurring patterns and improve the conditions affecting performance.

Explore the organisational offer

Evidence, experience and better performance

Ergonomics for the Mind combines a whole-person understanding of functioning with Jennifer Young’s experience in occupational health, law and regulation, including eight years as an HSE inspector.

It gives organisations a practical way to understand what affects performance, identify where change may be needed and measure whether those changes are working.

Discuss how Ergonomics for the Mind could work within your organisation.

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